Support

Support Center

Raise a support ticket from your account and track its status until it's resolved.

Order issues

Wrong item, late delivery, or an order stuck in transit.

Returns & refunds

Track the status of a return or ask about a refund.

Payments

Failed payments, double charges, or payment method questions.

Account & other

Login issues, address changes, or anything else.

Need help with an order?

Open a ticket from Account → Support on the DukaanBuddy app, or write to us directly at support@dukaanbuddy.com.

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